By placing an order on Heistmart. you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (USA) country.
A. 30 DAY RETURN POLICY
At Heistmart.com you can buy pieces from our quirky brands and accomplices around the world, expertly selected for you by our group. The cost is dictated by each Heistmart.com accomplice, so the cost of a similar item may vary based on your region and where you are requesting an item.
B. RETURN PROCESS
To start a return, you can contact us at [email protected] or call us at +1 (202) 930-5491
C. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please review your order upon receipt and if the item is defective, damaged, or you receive the wrong item, please contact us immediately so we can assess and resolve the issue.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We only exchange products that are damaged, wrong product, defective. If you need to exchange an item please contact us at [email protected] or call us at +1 (202) 930-5491
E. RESTOCKING FEE
We do not charge a restocking fee for returns.
We will notify you once we have received and inspected your return and inform you if the refund has been approved or not. If approved, you will be automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post your refund.
Please email us at [email protected] or call us at +1 (202) 930-5491 and someone from Customer support can assist you.
Phone: +1 (202) 930-5491
E-mail: [email protected]