This jacket is designed to come along wherever your outdoor pursuits take you. Reflective details at back of the collar add visibility in low light conditions, and the whole jacket can be packed into its own pocket – making it ideal for Spring’s variable weather
Once the order has been dispatched, we’ll provide you a tracking number so you can track your package. We ship to your Imperialrobe address, so please ensure that the address provided is correct and up-to-date.
We are not responsible for any lost, damaged, delayed, and/or unclaimed packages or customs delays.
Please note that any taxes or customs fees are the responsibility of the buyer. Unfortunately, we have no control over these charges, as customs policies vary by country to country.
We fully guarantee and stand by our handmade Coat & Jacket for their quality and durability.
If for any reason you are not completely satisfied with your purchase, we’ll gladly refund it, as long as you contact us within 7 days of receiving the order. The item must be in its original, unworn condition in order to be refunded. Please note that the buyer is responsible for the return shipping cost.
If you have to ship the item back to us, please use registered regular mail, not courier service.
If there is a problem with your Coat & Jacket (e.g. wrong size), I will gladly exchange your purchase as long as you contact me within 7 days after you have received the item. The Coat & Jacket must be in their original condition and unworn.
Please note that the buyer is responsible for both shipping costs. If you have to ship the item back to us, please use registered regular mail, not courier service.
We accept cancellations only within 24 hours of placing the order.
If there are any problems with your order, please contact us first, Live chat conversations or via email. We will do our best to resolve the issue.
our ultimate goal is your satisfaction!
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